['Privacy Policy\n\n Britannia Recovery Services ("we," "us," or "our") is committed to protecting the privacy and security of visitors and users of our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when using our online platform, including but not limited to: \n- Contact details such as your name, address, phone number, and email address \n- Vehicle information relevant to the services requested \n- Payment information when applicable \n- Location data required to provide vehicle towing, roadside assistance, or recovery services \n- Communication records including customer service inquiries and feedback \n\nWe may also automatically collect certain technical data when you access our website, such as IP addresses, browser type, and access times, using cookies or similar tracking technologies.\n\nUse of Your Information \nWe use the information we collect to: \n- Provide, operate, and maintain our services including vehicle towing and roadside assistance \n- Process and manage your requests efficiently \n- Communicate with you about your service requests, updates, and support \n- Improve our online platform and customer experience \n- Comply with legal obligations and prevent fraudulent activities \n\nLegal Basis for Processing \nWe process personal data based on one or more of the following legal grounds: \n- Your consent to use the services and communicate with you \n- Performance of a contract to which you are a party \n- Compliance with legal obligations \n- Legitimate interests pursued by us, provided your rights do not override those interests \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data with trusted service providers, partners, or contractors who assist us in delivering the requested services, subject to confidentiality obligations. Disclosure may also occur when required by law or to protect our rights.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal requirements, resolve disputes, and enforce agreements.\n\nYour Rights \nUnder GDPR and applicable laws, you have the right to: \n- Access your personal data and obtain a copy \n- Request correction of inaccurate or incomplete data \n- Request erasure of your personal data, subject to legal exceptions \n- Object to or restrict the processing of your data \n- Request data portability \n- Withdraw consent at any time without affecting the lawfulness of prior processing \n\nTo exercise these rights, please contact us at the physical address provided below.\n\nData Security \nWe implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and analyze usage. You can control cookie preferences through your browser settings.\n\nInternational Data Transfers \nPersonal data may be transferred and processed outside the United Kingdom. We ensure that appropriate safeguards are in place to protect your data in accordance with data protection laws.\n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our online platform.\n\nContact Information \nIf you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: \n\nBritannia Recovery Services \n58 Cranbrook Road, Suite 3B \nSheffield, South Yorkshire \nS10 2LF \nUnited Kingdom \n\nPhone: +44 114 276 9583 \n\nWe appreciate your trust in choosing our online platform for your automotive service needs and are dedicated to safeguarding your personal information.', 0.0013760000000000003, 'gpt-4.1-mini']